PRIVACY POLICY
Last Updated: September 3, 2026
Effective Date: September 3, 2026
深圳市兴业卓辉实业有限公司, operating internationally as X&Y Industrial Company Limited (“X&Y”, “we”, “us”, or “our”), respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you visit https://en.xing-ye.com/, submit an inquiry, or communicate with us by email, telephone, WhatsApp, or other business channels.
1. INFORMATION WE COLLECT
We may collect information you provide to us, including your name, company name, job title, telephone number, email address, country or region, product requirements, quotation requests, technical questions, messages, attachments, and other business information you voluntarily provide.
When you visit our website, we may automatically collect technical information such as IP address, browser and device type, operating system, language settings, access date and time, referring source, pages visited, time spent on pages, cookies, and similar log data.
If you communicate with us through WhatsApp or another business messaging service, we may process your telephone number, profile name, messages, attachments, message timestamps, and related messaging data necessary to respond to your inquiry.
2. HOW WE USE INFORMATION
We may use personal information to respond to inquiries and quotations; communicate about products, samples, orders, projects, and after-sales matters; provide requested information; operate, secure, analyze, and improve our website; maintain business records; prevent fraud or malicious activity; and comply with applicable laws and lawful requests.
We do not sell or rent your personal information.
3. COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to support normal operation, analyze traffic, improve website performance, and protect against malicious activity. We may use analytics services, including Baidu Analytics or similar services where enabled.
You may restrict or delete cookies through your browser settings, although doing so may affect certain website functions.
4. HOW WE SHARE INFORMATION
We may share or permit processing of information only where reasonably necessary, including with your consent; with service providers supporting hosting, IT, analytics, communications, or customer service; with Meta, WhatsApp, telecommunications providers, or similar providers where necessary to facilitate communications; where necessary to process inquiries, quotations, samples, orders, or other business requests; where required by law; or where necessary to protect legal rights, property, security, or legitimate interests.
5. INTERNATIONAL DATA TRANSFERS
Because we conduct international business and may use service providers operating in different countries or regions, personal information may in some circumstances be processed or transferred internationally. Where required, we will take appropriate measures in accordance with applicable law.
6. DATA RETENTION AND SECURITY
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by law. When information is no longer needed, we will delete, anonymize, or securely dispose of it where appropriate.
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, withdraw consent where applicable, or submit questions and complaints regarding our processing of personal information.
We may need to verify your identity before processing certain requests.
8. DATA DELETION REQUESTS
You may request deletion of personal information submitted through our website, WhatsApp, email, telephone, or other business communication channels.
To request deletion, contact: oversea@en.xing-ye.com
Please provide enough information for us to identify the relevant records, such as your name, company name, email address, telephone number, or WhatsApp number.
After verifying a valid request, we will delete or anonymize the relevant information within a reasonable period unless retention is required or permitted by applicable law or remains necessary for legitimate legal, contractual, security, fraud-prevention, or record-keeping purposes.
9. CHILDREN, SENSITIVE INFORMATION, AND THIRD-PARTY SERVICES
Our website is intended primarily for adult business and professional users. We do not knowingly solicit personal information from children under the age of 14.
Please avoid submitting sensitive personal information unless genuinely necessary for your business inquiry.
Our website may contain links to third-party websites, marketplaces, social networks, or communication platforms. These third parties operate independently and are responsible for their own privacy practices, content, and security.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will be published on this website and the “Last Updated” date will be revised accordingly.
11. CONTACT US
X&Y Industrial Company Limited
China Legal Entity: 深圳市兴业卓辉实业有限公司
Registered Address: 深圳市宝安区西乡街道龙腾社区汇智研发中心A座2501及整层
English Address: Room 2501 and the entire 25th Floor, Tower A, Huizhi R&D Center, Longteng Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Telephone: +86 755 2780 6543
Email: oversea@en.xing-ye.com
Website: https://en.xing-ye.com/
12. GOVERNING LAW
This Privacy Policy will be governed by applicable laws and regulations, including the laws of the People’s Republic of China where applicable. Any dispute should first be resolved through good-faith consultation and, where necessary, submitted to a court of competent jurisdiction.
